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The goal as a company is to have Customer Service that is not just the best, but Legendary

SAM WALTON
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Distribution in South Africa

FMCG Distribution in South Africa

Our 3PL (Third Party Logistics) partners have over 35 years of experience in providing logistics services to various customers in the FMCG & Pharmacy sector, focusing mainly on ambient products. The company services the full spectrum of retail trade outlets, as well as the wholesale trade in Southern Africa.

A dedicated Customer Services Manager liaises regularly (at least quarterly) with us to review business and cost drivers, as well as to agree on joint objectives and actions needed to achieve any required improvements.

FMCG Distribution in South Africa

  • To ensure Economies of Scale (Cost)
  • Focused 3PL professionals
  • Strong relationships with the back door
  • Muscle with Debt collection

Our 3PL partners prioritises the following cost improvement and management drivers:

  • Sales growth
  • Returns – good stock and damaged returns
  • Pricing and claims analysis
  • Service levels to the trade
  • Service level from our principle
  • Lost sales reports
  • Stock levels / excess pallets
  • Forecasting and replenishment
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