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The goal as a company is to have Customer Service that is not just the best, but Legendary

SAM WALTON
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Services

Sales, Merchandising and Distribution Services

We offer a full service of sales, distribution and marketing business managing brands from plant to shopper across all channels.

Services Organogram

Marketing

Strong brand focus in Africa:

  • Innovate your value proposition in the marketplace
  • Customize International marketing plans into local plan for a local market
  • Protect, grow and defend your market share
  • Focus on key drivers that affect your value growth (smarter promotions, value-added activities, more display weeks and better display promotions)

We offer an innovative, integrated marketing communication solution, centred on marketing mix planning and execution.

Sales and Customer Management Sales

  • Sales Agency
  • Budgets
  • Excellence in execution
  • Monitoring and controls

Customers – Key Accounts

  • Trading Terms
  • Product Listings
  • Trade Promotion
  • Pricing
  • Business Reviews

FMCG & Pharmacy Marketing

  • Annual strategic marketing plans
  • Channel plans
  • Budget formulation and control
  • Brand alignment
  • Brand strategy and local adaption
  • Return on marketing investment
  • Analyse and track competitor activity
  • Monthly marketing reports
  • New product opportunities
  • P&L by SKU

Finance

  • Cash Flow
  • Management Accounts
  • Monthly recons
  • Accounts receivable
  • Creditors
  • Margin control

Supply Chain and Demand Planning

  • Inventory control
  • Stock forecasting
  • Manage clearing and forwarding
  • Customer service levels
  • Damages and returns
  • Expiry Stock rotation
  • Manage relationship with 3PL
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